Our transcription web app is designed to be user-friendly, allowing you to manage your transcription projects efficiently. This guide will help you navigate the main sections of the app: My Jobs, Invoices, and User Settings.
My Jobs
The My Jobs section is your central hub for all your transcription projects. Here, you can:
- View Active Jobs: Keep track of all your ongoing transcription jobs, complete with status updates.
- Access Completed Jobs: Review and download transcriptions that have been completed.
- Monitor Job Status: See real-time progress updates for each of your jobs.
- Submit New Jobs: Initiate new transcription requests directly from this section.
How to Access:
- Log In to your account.
- Click on the "My Jobs" tab located in the main navigation menu.
Features:
- Search and Filter: Easily find specific jobs using search terms or by applying filters such as date range or status.
- Job Details: Click on any job to view detailed information, including submitted files, estimated completion time, and cost.
Invoices
The Invoices section provides a comprehensive overview of all your billing information. In this section, you can:
- View All Invoices: Access invoices generated for jobs that have been completed through our portal.
- Download Invoices: Save invoices in PDF format for your records or accounting purposes.
- Check Payment Status: See which invoices are paid, pending, or overdue.
- Make Payments: Settle any outstanding invoices securely within the app.
How to Access:
- Log In to your account.
- Navigate to the "Invoices" tab in the main menu.
Features:
- Invoice Details: Click on an invoice to view detailed information, including job descriptions, amounts, and history.
User Settings
The User Settings section allows you to personalize your account and enhance security. Here, you can:
- Add a Profile Image: Upload a picture to personalize your account.
- Change Your Name: Update your display name as it appears in the app.
- Update Mailing and Billing Details: Keep your contact and billing information current to ensure seamless communication and accurate invoicing.
- Change Your Password: Regularly update your password to maintain account security.
- Configure Two-Factor Authentication (2FA): Enable 2FA for an extra layer of security on your account.
How to Access:
- Log In to your account.
- Click on your profile icon or name, usually located in the top-right corner of the screen.
- Select "User Settings" from the dropdown menu.
Features:
- Profile Settings: Manage personal details like your name, email address, and profile picture.
- Security Settings: Update your password and set up 2FA.
- Billing Information: Edit your billing address and payment methods.
Enabling Two-Factor Authentication (2FA)
We highly recommend enabling 2FA to add an extra layer of security to your account. Here's how:
- Access User Settings:
- Go to "User Settings" as described above.
- Navigate to Security Settings:
- Find and click on the "Security" or "Security Settings" tab.
- Enable 2FA:
- Click on "Enable Two-Factor Authentication".
- Follow the Instructions:
- You may be prompted to download an authentication app (like Google Authenticator or Authy).
- Scan the QR code provided using the authentication app.
- Enter the verification code generated by the app to confirm setup.
Benefits of Enabling 2FA:
- Enhanced Security: Protects your account even if your password is compromised.